North Los Angeles County SBDC

 

 
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Special Programs

 

Small Business Forum Series
Operation Growth

In partnership with Ventura College, California, we present this popular series for established businesses in search of growth strategies. The Small Business Forum consists of 5 workshops, each with a concentrated focus on key operational areas ' Marketing, Salesmanship, Customer Service, Financial Management, and Personnel.

About the Instructor
Warren Cooley is the Associate Director of the North Los Angeles Small Business Development Center (SBDC). Mr. Cooley also maintains an independent consulting practice, through which he provides economic planning services for recreation and real estate projects. He previously owned a small chain of retail stores.

SMALL BUSINESS FORUM I ' MARKETING
Learn a process that is guaranteed to increase your number of potential customers.
Date: Saturday, 2/21/04
Time: 10:00 a.m. ' 12:00 noon
Fee: $35
Location: 71 Day Road, Room 4
Class Code: ZB512

SMALL BUSINESS FORUM II - SALESMANSHIP
Marketing turns customers into prospects, but sales seals the deal.
Date: Saturday, 2/28/04
Time: 10:00 a.m. ' 12:00 noon
Fee: $35
Location: 71 Day Road, Room 4
Class Code: ZB513

SMALL BUSINESS FORUM III - CUSTOMER SERVICE
Now that you've got them, how do you keep them coming back?
Date: Saturday, 3/6/04
Time: 10:00 a.m. ' 12:00 noon
Fee: $35
Location: 71 Day Road, Room 4
Class Code: ZB514

SMALL BUSINESS FORUM IV - FINANCIAL MANAGEMENT
Learn how to use financial statements and budgeting to line your pockets with more earnings from your business.
Date: Saturday, 3/13/04
Time: 10:00 a.m. ' 12:00 noon
Fee: $35
Location: 71 Day Road, Room 3A
Class Code: ZB515

SMALL BUSINESS FORUM V - PERSONNEL
Your most valuable assets or costliest liabilities are your employees. Learn how to select, train and manage them for success ' yours and theirs.
Date: Saturday, 3/20/04
Time: 10:00 a.m. ' 12:00 noon Fee: $35
Location: 71 Day Road, Room 4
Class Code: ZB516

ENROLL IN ALL FIVE CLASSES:
Fee: $160
Class Code: ZB511

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